Proceeding Book of The 2nd International Conference on Business and Banking Innovations (ICOBBI) 2020

Nurturing Business and Banking Sustainability


  • Dr. E. Caroline, SE, M.Si Universitas Sultan Fatah Demak


proceeding, ICOBBI, Nurturing Business, Banking Sustainability


Alhamdulillah, praise be to Allah Subhanahu Wa Ta'ala for granting us the opportunity to
organize and publish the proceedings of the 2nd International Conference on Business and Banking
Innovations (ICOBBI) with the topic “Nurturing Business and Banking Sustainability”. This
proceeding contains several researches articles from many fields in Marketing, Management
Technology, Finance, Banking, Human Resources Management, Information System Management,
and Islamic Economics.
The 2nd International Conference on Business and Banking Innovations was held on 14th –
15th August 2020 by virtual (online) meeting and organized by the Master Management Study
Program of STIE PERBANAS Surabaya in Collaboration with six Higher Education Institutions in
Indonesia and five Universities from Asia countries. Keynote speakers in this conference were: Prof.
Angelica M..Baylon, Ph.D (Director of the Maritime Academy of Asia and the Pacific, Philippines),
Chonlatis Darawong, Ph.D. (Head of the Master of Business Program Sripatum Chonburi University
- SPU Graduate School Bangkok, Thailand), Prof. Madya Dr. Reevany Bustami (Director of Centre
for Policy Research and International Studies Universiti Sains Malaysia), Associate Prof. Dr. Ellisha
Nasruddin (Graduate School of Business Universiti Sains Malaysia), Associate Prof. Pallavi Pathak
Ph.D. (School of Management Sciences, Varanasi, India) and Prof. Dr. Tatik Suryani (Head of the
Master of Management Study Program of STIE Perbanas Surabaya, Indonesia).
I would like to give high appreciation to the Rector of STIE Perbanas Surabaya for his support
at this event. Acknowledgments and thank you to all the steering and organizing committees of the
ICOBBI for the extra ordinary effort during the conference until this proceeding published. Thank
you very much to all presenter and delegates from various Universities. Beside it, I would like to
express our gratitude to the six universities, namely Universitas 17 Agustus Surabaya, Universitas
Surabaya, Universitas Dr. Soetemo Universitas Dian Nuswantoro Semarang, STIE 66 Kendari,
Institut Institut Bisnis dan Keuangan Nitro Makassar which has been the co-host of this event.
Hopefully, the proceeding will become a reference for academics and practitioners, especially
the business and banking industry to get benefit from the various results of the research field of
Business and Banking associated with Information Technology. Proceedings also can be accessed
online on the website

cover proceeding